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Medical Records

All patient health care information at Arndt Chiropractic Center is confidential. Therefore, medical records cannot be released to any person without the authorization of the patient or the patient’s legally authorized representative (unless authorized by law).

Written Authorization

All requests for the release of medical records must be submitted in writing through the use of a Arndt Chiropractic Center authorization form, and must be dated and signed by the patient or the patient’s legally authorized representative. In the case of a minor, the parent or guardian must sign the authorization.

Submitting An Authorization

To submit a written authorization for the release of medical information from Arndt Chiropractic Center, mail the completed authorization to:

Arndt Chiropractic Center, Inc.
Medical Records Department
3359 Middle Road, Suite 1
Bettendorf, IA 52722
USA

  • E-mail requests or authorizations will not be accepted.
  • If the request is an emergency request for medical information for continuing patient care, fax the completed authorization to: 563-332-2210.
  • When requesting copies of medical records or medical information of the types below, contact the responsible treatment area as indicated.

Processing Fees

Fees have been established for copies of patient medical records/medical information and are subject to change.

No fee is assessed when the information is being sent to another health care provider.

For information on fees, contact the office at 563-332-2211.

Understanding the Billing Process

Before Your First Visit

If you are covered by insurance, it is always a good idea to be familiar with your insurance plan and/or contact your insurance carrier before coming to the clinic. To see our list of carriers click here. Understanding your referral, authorization, and financial requirements will help avoid any potential delays or issues.

How Long Does Insurance Take To Process My Claim?

Insurance can take up to 90 days to process your claim. In many cases, if you paid your out of pocket share at the time of service, no further action is needed. If a claim processes though and is denied or you owe an additional amount, a bill will be sent to you during the next billing cycle.

Financial Assistance

If you do not have insurance or need financial assistance, please visit or call the Financial Clearance Department at +1-563-332-2211. We have many different payment plans and financial assistance options, and our financial counselors will work with you to determine if you are eligible for medical assistance or self-pay discounts.